Grocery Giggle – Delivering Freshness with a Hybrid E-commerce Model

Grocery Giggle, built by Expertinasia, is a next-generation grocery delivery platform designed to meet the evolving needs of today’s consumers. It blends the convenience of online shopping with the personalization of local grocery services. Whether it’s a quick top-up for your pantry or a recurring weekly subscription for fresh fruits, vegetables, and household essentials, Grocery Giggle offers a tailored experience for every shopper.
The platform supports a hybrid commerce model—allowing one-time purchases and subscription-based deliveries—to serve diverse user types, including busy professionals, families, and wellness-focused customers. Behind the scenes, powerful backend systems manage real-time inventory, delivery slots, vendor coordination, and multi-channel payment workflows.
From local vendor integration to customizable shopping lists and smart search and filtering, Grocery Giggle is designed to streamline operations for grocery sellers while delivering a consistent, delightful experience for end users. Its secure architecture, scalable infrastructure, and mobile-first design make it a reliable, future-ready solution in the online grocery space.

Project Info:

  • Client Location : Thailand
  • Category: e-Commerce
  • Development Time: 6 Months
  • Target Users: Farmers, Shops, Groceries Stores

The Challenges

The development of Grocery Giggle presented several multifaceted challenges, primarily centered around:

  • Managing Hybrid Payment Models (One-Time vs. Subscription)
    Supporting both single purchases and recurring subscriptions required distinct logic paths in billing, user experience, and backend management.
  • Real-Time Inventory Synchronization
    Maintaining accurate stock levels across high-turnover items while ensuring consistency between cart reservations and actual inventory, especially during peak order volumes.
  • Handling Recurring Payments via Omise
    Building a secure, resilient billing infrastructure capable of handling recurring charges, failures, and automatic retries using Omise’s API and webhook system.

The Solutions

To overcome the challenges of hybrid payments, real-time stock handling, and recurring billing, Grocery Giggle implemented the following strategic solutions:

Hybrid Payment
Managing Hybrid Payment Models
  • Hybrid Payment Management: Separate backend flows for subscription and one-time orders built using Node.js and Omise API integration.
  • Automated Recurring Billing: Implemented cron-based triggers to auto-process weekly or monthly subscription payments reliably.
  • Dynamic User Experience: AngularJS frontend intelligently adapts the checkout UI based on the selected payment model.
Real-Time Inventory
Real-Time Inventory Synchronization
  • Atomic Stock Updates: Ensured accurate inventory counts using database transactions for every purchase or stock change.
  • Soft-Lock Mechanism: Temporarily reserves items in users’ carts to prevent overselling during checkout.
  • High-Traffic Optimization: Leveraged Redis caching for frequently accessed inventory data to boost performance.
Handling Recurring
Handling Recurring Payments via Omise
  • Webhook-Driven Automation: Integrated Omise webhooks to track subscription events like successful charges, failures, and cancellations.
  • Retry & Recovery Logic: Built backend flows to automatically retry failed payments and update user status accordingly.
  • Real-Time Status Sync: Ensured subscriptions are always up-to-date without manual checks, improving reliability and trust.
Handling Recurring
Hot Offers & Promo Engine
  • Dynamic Discounts: Sellers can create time-limited or category-based discounts to boost engagement and sales.
  • Promo Code Engine: Customers can apply unique codes at checkout for exclusive deals and loyalty rewards.
  • Personalized Offers: Show customized promotions based on user behavior, cart contents, or subscription status.
grocery-ecommerce

Key Deliverables

Customer-facing grocery platform:

Built in AngularJS, enabling users to place orders, manage subscriptions, and track deliveries.

Backend service infrastructure:

Developed in Node.js, handling authentication, inventory, orders, subscriptions, and payment logic.

Subscription billing engine:

Scheduled recurring orders with cron jobs and managed retries through Omise webhook responses.

Inventory management system:

Real-time stock control with MySQL and Redis soft-locking to prevent overselling.

Omise payment integration:

Full support for one-time and recurring transactions, with webhook-driven updates.

Admin dashboard:

Tools for order management, product updates, inventory monitoring, and customer support.

Email & notification service:

Automated messaging for successful purchases, subscription renewals, payment failures, and delivery updates.

Database schema:

MySQL design to accommodate hybrid payment models, user preferences, product categories, and historical order data.

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Key Feature Enhancements

AI-powered product recommendations:

  • Personalized upselling strategies based on browsing and purchase behavior.
  • Dynamic suggestions during checkout to increase average order value.

Route optimization & real-time delivery tracking:

  • Smart delivery route generation for faster and more efficient drop-offs.
  • Live tracking and ETAs for customer transparency and satisfaction.

Inventory system integration:

  • Real-time syncing with third-party warehouse systems.
  • Reduced stock mismatches and better supply chain visibility.

Advanced customer analytics dashboard:

  • Visual reports on customer behavior, sales trends, and churn rates.
  • Tools for segment-based promotions and retention strategies.

Delivery & Deployment

Frontend:

AngularJS single-page app hosted on a cloud-based environment.

Backend:

Node.js REST API deployed on DigitalOcean Droplets with environment-based separation.

Database:

MySQL, structured to support multi-order models, product variants, and user subscriptions.

Caching Layer:

Redis used for inventory soft-locks and high-speed read operations.

Media Storage:

Hosted via cloud storage or CDN for fast product image delivery.

Payment Gateway:

Integrated with Omise, including full subscription lifecycle automation.

Monitoring:

Backend and API monitoring via tools like Sentry, with log-based alerts and system uptime tracking.